NO MORE LOST LUNCH MONEY…Parents may now access their child’s meal payment balance online and add money to their child’s account using a credit card or debit card.

TO SET UP A NEW ACCOUNT
or
CHECK YOUR CURRENT ACCOUNT BALANCE
CLICK ON THE LINK BELOW:

www.myschoolbucks.com

 

FREQUENTLY ASKED QUESTIONS REGARDING ONLINE PAYMENT

 

FAQ’s if you already have an online payment account

Why are you changing to mySchoolBucks?
This change allows greater capabilities for users including:
– Scheduled recurring payments
– Automatic deposits when your child’s account balance runs low
– Extended purchase history for the past 90 days
– Low balance email notifications
– E-wallet to save credit card information for future use
– Mobile-friendly website
While MyNutrikids payments were processed through our third party vendor PayPal, mySchoolBucks is a single vendor that owns and operates the entire solution.
Additionally, mySchoolBucks has a web store option that your district may choose to utilize.

What is the web address for mySchoolBucks?
https://www.myschoolbucks.com

Is my login username and password still the same for mySchoolBucks?
You may have to create a new account, some accounts did not transition over.

Do I still have to use PayPal?
There is no need to use PayPal or any other third party service with mySchoolBucks. If you have already created an account through PayPal, it can still be used with other participating websites or canceled by going to the PayPal site.

What payment methods does mySchoolBucks accept?
With mySchoolBucks you can make a payment using your Visa, MasterCard, and Discover credit card or debit card. You may also make payment using an e-check payment directly from your bank account.

Is mySchoolBucks secure?
Yes. The mySchoolBucks website is owned and operated by Heartland Payment Systems, which is one of the largest and most trusted payment processors in the country. The system is fully compliant with all security regulations and card industry requirements. MySchoolBucks has achieved and maintains the highest security certifications in the industry, and all transactions are secured by 128-bit encryption and other security measures.

 

FAQ’s if you want to set up an online account

Do I need to establish an account?   Yes, you DO need to set up an account.  Click on the SIGN UP HERE icon to go to registration.

I don’t know my student’s ID number.  You can find the ID# on the report card, or it can be obtained from the school or Nutrition Services Department at 922-4164 x1222.

My credit card was not accepted.  Now what?  Make sure you enter the credit card billing information in the “billing information” section.  This must be the billing address where you receive your mailed credit card bill.

*Special Note to Debit Card Users: Many banks reserve the amount you attempt to charge each time you make an attempt, even if the debit card is declined.  While the money will not be withdrawn from your account, a reserve MAY prevent you from making other withdrawals for several days and MAY create an overdraft.  If your debit card was not accepted due to address verification error, contact your bank to have them update their information to the Address Verification System.

Do I have to enter a certain amount of money each time I use the system?  Transactions may be entered for any amount.  There will be a flat fee of $1.95.

How do I pay for multiple students?  You may make multiple payments with the same charge, but you must make a separate transaction for each student you have set up on your account.

Can teachers and employees make payments on their meal account?  Yes.  Staff must use their District Employee # to create an account.  This number is on the employee’s paycheck.  Staff may pay on their account, and their child’s account at the same time and pay a single convenience fee of $1.95.

How will I know the payment was accepted?  On the Order Confirmation screen, you will click PAY NOW.  You will then be redirected to a receipt screen.  Print this screen for your records.  You will also receive a payment confirmation email.  DELETE

Who do I call if I have a question about my child’s meal account?  Please feel free to call the Nutrition Services Department at 760-922-4164 x1222.